The Philosophy of Trinity Hospitality
Operations
We
staff our hotels with strong General Managers who already
understand our management
culture and have proven their capabilities. We provide them
with management and financial
support systems and hold them accountable for results.
Operations
Support systems and latest technologies support the local GM. Daily forecasting and accountability
for labor and related costs allow the GM to manage in real time.
Regular Performance Reviews
We administer monthly reviews and comparisons with annual and quarterly plans. We create action plans to capitalize
on
opportunities and to address challenges. We use results-driven
performance measurements for hotel and personnel
evaluations.
Maintenance and Asset Protections
We develop formal, written asset protection and preventive maintenance programs
that involve all employees and include checklists for quality assurance.
Results
We pride
ourselves on smooth-running hotels that meet the owner's
objectives. We are not satisfied with average
performance. Hotels under our management
consistently perform above average in guest service scores
and
revenues, as well as operate at below-average cost.
Financials
A financial system is crucial to achieving maximum profitability. We pride ourselves
on our strength in developing and administering strong financial controls.
Accounting Systems
A centralized, standardized accounting system with financial information and reports is available
in real-time to managers. Accounting is all web based to make control easier.
Expense Control
We
recognize that expense control is a powerful tool to maximize the
bottom
line. We provide our local staff with
daily financial reports for immediate feedback on expenses and we
monitor
staffing levels closely. Typically, we
operate resorts and hotels with far less overhead compared to other
management
companies.
Financing Alternatives
The terms
of your financing package strongly affect your profitability.
We have excellent relationships with
investors and financial institutions and we are experts at
constructing
innovative financing solutions.
Results
Accurate financial information is provided to the management team in a timely manner. Periodic reviews maintain
focus
on achieving the financial goals.
Up-to-date technology supports the local staff thereby making
them
highly effective and efficient.